THOMPSON, Emily Grace; LEE, Daniel Joseph. THE RIPPLE EFFECT: MOTIVATIONS AND DISRUPTIONS IN ONLINE WORD-OF-MOUTH EXCHANGES. Ayden Journal of Management and Social Sciences, [S. l.], v. 11, n. 3, p. 1–15, 2024. Disponível em: https://aydenjournals.com/index.php/AJMSS/article/view/322. Acesso em: 23 aug. 2025.